This Privacy Policy applies to the services offered by Dermal House / Dermal House Aesthetics (the “Dermal House / Dermal House Aesthetics ”, “we”, “our” or “us).
At Dermal House / Dermal House Aesthetics, your privacy is paramount. We recognise that your personal information is important to you and share your concerns about how information is collected, used and shared. Dermal House / Dermal House Aesthetics is committed to safeguarding your personal information and will always handle your personal information securely and carefully. Dermal House / Dermal House Aesthetics is committed to complying with all applicable Australian Privacy Laws and ensures that our staff are aware of their obligations. The following should give you a greater understanding of how we collect and use customer information.  
Who we may share your personal information with
We will often need to pass your personal details – such as your name and address – to companies who perform part of our service delivery. This includes organisations such as major delivery companies, outsourced call centres, mail houses and third party fulfilment contractors. We may also disclose personal information to government authorities as required by law.In these circumstances, Dermal House / Dermal House Aesthetics will ensure that these third parties undertake to protect your privacy.  
Why we collect information
We collect information for a number of reasons including:  
•    To deliver products or services to you.  
•    To complete other transactions with you or on your behalf.  
•    To better understand your requirements and preferences.  
•    To improve our service.  
•    To provide offers that are of greater interest or benefit to you.
 How we collect this information:
We collect information in a number of ways:
•    When you order goods or services, particularly when those products are delivered.  
•    When you leave goods with us for repair.  
•    If you pre-order products or services.  
What we collect
The personal information we collect is, in most cases, supplied by you when you place an order or provide feedback to us.
This information includes:
•    Name  
•    Address  
•    Delivery address  
•    Phone number  
•    E-mail address  
•    Birth Date  
Who we may share your information with
We will often need to pass your personal details – such as your name and address – to companies who perform part of our service delivery. This includes organisations such as major delivery companies, outsourced call centres, mail houses and third party fulfilment contractors. We may also disclose personal information to government authorities as required by law. In these circumstances, Dermal House / Dermal House Aesthetics will ensure that these third parties undertake to protect your privacy.  
Direct Marketing
If you receive marketing offers from Dermal House / Dermal House Aesthetics and do not wish to receive them in the future, please contact us by email info@dermalhouse.com.au to opt out.
 If you would like to access or update your personal information, please email us info@dermalhouse.com.au  From time to time – and in line with customer expectations and legislative changes – our privacy policies and procedures will be reviewed and update.  Last update January 2022

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